45000 Privacy Policy — User Personal Data Protection
This document explains how the 45000 platform collects, uses, stores, and protects the personal information of users in Malaysia. Your privacy is our priority, and we are committed to handling your data transparently and responsibly.
Effective date: 1 January 2026
Information We Collect
When you register and use the 45000 platform, we collect various types of information to ensure the service runs smoothly and securely. The information we collect falls under the following categories:
- Account information: full name, email address, phone number, date of birth, and encrypted password upon registration.
- Device and browser information: device type, operating system, browser type, IP address, and screen resolution. This data is collected automatically when you access the platform.
- Payment information: deposit and withdrawal transaction details in MYR. Bank account numbers or card details are not permanently stored in our system after a transaction has been processed.
- Usage data: pages visited, games played, active session duration, and in-platform actions used to improve the user experience.
- Cookies and tracking data: small files stored on your device to identify sessions, retain your preferences, and speed up repeat access to the platform.
How We Use Your Information
45000 uses the information collected solely for legitimate platform operations and service improvement. The primary purposes include:
- Handles account registration, identity verification, and secure login management.
- Processing MYR deposits and withdrawals, and maintaining transaction records for accountability purposes.
- Sending account-related notifications, security updates, and important information about platform changes.
- Analysing usage patterns to improve interface design, platform speed, and the overall experience for Malaysian users.
- Detecting and preventing fraudulent activity, account manipulation, or security threats that could affect other users.
- Complying with applicable legal and regulatory requirements in Malaysia, including reporting obligations set by the relevant authorities.
45000 will not use your data for any purpose beyond the scope stated above without first obtaining your consent.
Cookies and Session Tracking
45000 uses cookies and similar tracking technologies to enhance platform functionality and security. There are two types of cookies we use:
- Essential cookies: required for core platform operations such as login verification, active session maintenance, and account security. These cookies cannot be disabled without affecting platform functionality.
- Preference cookies: used to remember your preferences such as language, display mode, and recent browsing history. These cookies help reduce page load times on subsequent visits.
You can manage or delete cookies at any time through your browser settings. Please note, however, that deleting essential cookies may affect your ability to log in or use certain features of the 45000 platform smoothly.
Data Retention and Security Measures
All personal data collected by 45000 is stored on servers protected with industry-standard encryption. We apply appropriate technical and organisational measures to safeguard your data against unauthorised access, accidental disclosure, alteration, or destruction.
The data protection measures we have in place include:
- Data is encrypted in transit using secure HTTPS protocol.
- Passwords are stored in hashed form and cannot be read by internal staff or external parties.
- Access to users' personal data is restricted to relevant personnel only, based on operational necessity.
- Regular security audits are conducted to identify and address any system vulnerabilities.
Your data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Once the retention period expires, your data will be securely deleted from our systems.
Sharing Information with Third Parties
45000 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, there are limited situations where sharing information may be necessary:
- Payment service providers: Transaction information is shared with verified payment processors to facilitate MYR deposits and withdrawals. These providers are bound by strict confidentiality agreements.
- Legal requirements: We may be required to disclose certain information when mandated by a court order, regulatory directive, or applicable Malaysian legal requirements.
- Security safeguards: In cases of suspected fraud or serious security threats, relevant information may be shared with the appropriate authorities for investigation purposes.
Outside of the situations above, your information remains confidential and will not be shared without your written consent.
Your Rights as a Platform User
As a 45000 user, you have certain rights regarding your personal data that can be exercised at any time by contacting our support team:
- Right to access: You have the right to request a copy of the personal information we hold about you. Such requests will be processed within a reasonable timeframe.
- Right to correction: If your personal information is inaccurate or incomplete, you may request a correction through your account settings or by contacting our support team.
- Right to deletion: You may request deletion of your personal data, subject to any legal retention requirements that may prevent full deletion in certain circumstances.
- Right to restrict processing: You may ask us to restrict how we process your data while any dispute or review is pending resolution.
To submit any request relating to your privacy rights, contact us at: support45000.wine. All requests will be verified first to confirm they originate from the legitimate account holder before any action is taken.
Policy Changes and How to Contact Us
45000 reserves the right to update or amend this privacy policy at any time to reflect changes in our operational practices, legal requirements, or the technologies we use. Any material amendments will be communicated to users via in-platform notifications or your account email.
The "Effective Date" at the top of this document will be updated whenever amendments are made. Continued use of the 45000 platform after any amendments constitutes acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how your data is handled.
If you have any questions, concerns, or complaints regarding this privacy policy or how we handle your personal data, please reach out to our team:
- Support email: support45000.wine
- Help section: FAQ — available 24 hours a day
Four Core Principles Behind How We Protect Your Data
HTTPS encryption and hashed passwords ensure your data remains unreadable even in the event of a breach.
Your personal information is never sold or handed over to third parties for any marketing purpose.
You may access, correct, or request deletion of your data at any time through our support channels.
Users will be proactively notified of any changes to this policy through the platform.